Gen. von Haenisch took me aloft and explained to me how business was done. A good telephone operator, it developed, was almost as important as a competent General—the telephone "central" the most vital spot of an army. Here were three large switchboards with soldiers playing telephone girl, while other soldiers, with receivers fastened over their heads, sat at desks busy taking down messages on printed "business" forms. In the next room sat the staff officers on duty, waiting for the telephone bell to jingle with latest reports from the front. There was no waiting because numbers were "engaged" or operators gossiping; you could get Berlin or Vienna without once having to swear at "long distance." Gen. von Haenisch had his chief of field telephone and telegraph trot out what looked like a huge family tree, but turned out to be a most minute chart of the entire telephone system of the —nth Army. It showed the position of every corps and division headquarters' regiment, battalion, and company, and all the telephone lines connecting them, even to the single trenches and batteries.

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